Cervandos
An AI-assisted operations management system for hotel managers. Shift management, task delegation, maintenance tracking, internal communication, document publishing and a real-time summary dashboard are brought together on a single platform. Guest feedback from Roomanos QR codes flows into Cervandos automatically and is turned into operational improvement recommendations through AI analytics.
Features.
Shift management
Weekly schedules, QR-based clock-in, and late-arrival alerts.
Task assignment
Create tasks for team members directly from natural language.
Maintenance tracking
Guest complaint → automatic ticket → assigned to a technician.
Internal communication
Department channels, announcements and training documents.
AI operations summary
Automatic morning briefing on the day’s key items.
Real-time dashboard
An answer to the manager’s “just summarise it for me” question.
Step by step.
A guest reports “the AC is broken” via the Roomanos QR.
Cervandos opens a ticket automatically and assigns it to technical services.
The technician taps “on my way” from mobile.
The guest is updated and the resolution time is recorded.
Designed for.
For managers of boutique hotels, guesthouses and aparts. Operators who want to bring operational chaos under discipline, stop saying “it’s all in my head”, and start making decisions from data. A natural add-on for properties already using Roomanos.
Platform & status.
Ecosystem integration.
Roomanos
Guest QR feedback flows in here.
Shifts / Tasks / Maintenance
Operational work management in one panel.
AI Summary & Anomaly
Dashboards and automated reporting.